<!-- ═══════════════════════════════════════════════════════════════════════
  CHECK IN V2 — the unified front-of-house app · client shell
  V2.0-dev21 · dev round 4 phases D+E (2026-08-26)
  Brand: Yampah marketing (Check-In V1 parity) · light + dark
  Status colors: measurement-gated, design/validate_status_colors.py
  CHANGELOG
    V2.0-dev21  DEV_ROUND_4 phases D+E — FLOOR UP NEXT reworked (F4.1):
                Timeline · List toggle (Desk pattern; timeline default —
                time down the left, parties due together on ONE row, A–Z,
                compact cards leading with guest · practitioner/room ·
                HAND OFF); quiet EXPECTED chips hidden on Up Next, only
                LATE and CHECKED-IN-and-beyond draw (F4.2, ruled). GIFT
                CARDS shelves re-ruled (G4.1/G4.2): PACKAGES first and
                default, then Vapor Caves · Mineral Baths · Massage · Spa
                Rituals; ONLY the cave+bath pair (Cave & Soak, by its
                components) crosses shelves — every other package lives
                on Packages alone.
    V2.0-dev20  DEV_ROUND_4 phase C — the order page: PAID strip above the
                actions (O4.1); CHECK OUT only after check-in (O4.2);
                CHECK IN PARTY flips to UNDO CHECK IN (O4.3 — new
                /api/checkin undo:true, stage not_arrived, arrived-only,
                E2 discipline); guest names edited ON their cards (O4.4);
                ONE unified action bar, MGR-tagged actions gated by the
                interim shared manager code V2_MANAGER_CODE (O4.5 —
                journaled manager_code_approved, never the code; ack
                fallback when unset); PROMO CODE staff / DISCOUNT manager
                (O4.6 — apply_promo resolves the type live, refuses
                custom-amount types); CANCEL in the bar, outside-24h
                staff (O4.7); REMOVE ITEMS = checklist + double
                confirmation, all-or-nothing batch (O4.8); ADD RETAIL =
                the real catalog picker (O4.9).
    V2.0-dev19  DEV_ROUND_4 phase B — the Desk board: no page title
                (D4.1, swept app-wide: CHECK OUT's rail headline too);
                ONE control bar — SIMPLE · DEPARTMENTS · LIST segments,
                NOW drawn to the segment sizing, order search in the same
                bar right (D4.2); NEW default SIMPLE view — time down the
                left, parties due at that time trailing right as cards,
                A–Z, no department columns (D4.4, ruled); DEPARTMENTS
                lanes reordered VAPOR CAVE · MASSAGE · MINERAL BATH ·
                SPA TREATMENT and cards list the WHOLE itinerary with
                wall-clock times (D4.3, "one card, offerings listed").
    V2.0-dev18  R4.2 — the payable CHARGE flow works: payable retail and
                gift-card sales move to the ORDERS path (basket submit has
                a payment gate — 400 "remaining to pay" on any balance-on
                order; orders-path submit has none, V1 recipe probed
                2026-08-16). Zeroed demo paths unchanged on the basket
                chain. Failed live runs now show failed_at + the full call
                trace on screen and are journaled (*_live_failed).
    V2.0-dev17b SCREEN-REVIEW shell round (no version bump — same dev14):
                · show() now calls the OUTGOING screen's leave() hook, so a
                  screen can park a timer/drag instead of running unseen.
                · V2.teamScreens published (derived from NAV_GROUPS, same
                  source as TEAM) — screens stop hard-coding the tab list.
                · localStorage is reached through ONE guarded accessor
                  (S2 #21): a SecurityError on the first property read used
                  to blank the whole app before a pixel was drawn.
                · F-H5 a screen render() that THROWS no longer hides inside
                  the fetch catch — it is caught on its own, console.error'd
                  and printed as a screen-level banner. The sync chip now
                  reflects the FETCH state only, never the paint.
                · L9 consecutive board-poll failures back the 15s poll off
                  ×2 up to 60s, and one success resets it.
    V2.0-dev17  THE RULED LABEL LADDER, app-wide (DEV_ROUND_3 "THE LABEL
                SET"): EXPECTED · CHECKED IN · IN SERVICE · FINISHED ·
                CHECKED OUT, and nothing else. FINISHED is new (done with
                services, still on site, not checked out) and is the
                CHECK OUT rail's hottest state; LATE is a red TINT on
                EXPECTED, never a stage; BOOKED / NEXT / HERE / DONE /
                SETTLED / CONFIRMED APPT are retired words. New `.stat`
                tones: `.fin` (filled green, the loudest chip) and `.out`
                (quiet — gone is not news). `.stat.done` survives ONLY as
                the PAID money chip's tone.
    V2.0-dev13  ONE status-word contract: the §A.3 ladder moved to
                status_vocab.js (shared byte-for-byte with the functions);
                V2.statusWord now takes a line, board entry, party row OR
                services[] array and always returns the rich object; the
                deprecated statOf tuple shim (zero callers) is deleted.
                (dev12 = the deployed DEV ROUND 3 build; the DEV_ROUND_3
                label-ladder sweep lands on top of this and deploys.)
    V2.0-dev08  §A chrome round: V1-style .topbar (theme icon left ·
                CENTERED full Yampah logo · sync chip + gear right) with
                the team nav as one non-wrapping row below it; ORDERS tab
                removed (absorbed by DESK, §C4); GIFT CARDS added as a
                top-level tab; DEMO strip driven by /api/health.demo;
                V2.statusWord() = the app-wide status vocabulary (DONE
                retired); V2.shortGuest() = First + Last-initial (§A4);
                FLOOR extracted to screens/floor.js.
    V2.0-dev07  RETAIL tax-inclusive ring-up prices.
    V2.0-dev06  CHECK IN kiosk mode only via the guest Welcome tile.
    V2.0-dev05  All 2026-08-24 rulings implemented (see CLAUDE.md).
    V2.0-dev04  P3–P6 screens integrated (screen-module registry).
    V2.0-dev03  P2: FLOOR five tabs (now in screens/floor.js).
    V2.0-dev02  P1 fixes: NETLIFY_DB_URL, offering-in-booking_summary.
    V2.0-dev01  P1: shell, themes, access gate, FLOOR pipeline proof.
════════════════════════════════════════════════════════════════════════ -->
<meta charset="utf-8">
<title>Yampah Spa — Concierge</title>
<meta name="viewport" content="width=device-width, initial-scale=1, viewport-fit=cover">
<!-- R6.16 (dev26): home-screen identity — V1's icon design, smaller head,
     "V2" in gold. iPads must re-do Add to Home Screen to pick it up. -->
<meta name="apple-mobile-web-app-capable" content="yes">
<meta name="apple-mobile-web-app-title" content="Yampah">
<link rel="apple-touch-icon" href="/apple-touch-icon.png">
<link rel="icon" type="image/png" sizes="512x512" href="/icon-512.png">
<!-- ═══════════════════════════════════════════════════════════════════
     CONCIERGE (V1.1, 2026-09-05) — "V2 lite" inside the LIVE check-in app.
     This file is a TRIMMED COPY of V2/public/index.html (the FOH shell):
     FLOOR is the only screen that loads; the other tabs stay in the nav
     greyed out (Alex: "leave them there but grey them out"); "‹ Check In"
     returns to the check-in page; every /api/* call goes through this
     site's own /foh/* proxy (netlify/functions/foh.mjs), which swaps the
     V1 device key for the FOH site key server-side. screens/floor.js and
     the two vocab modules are VERBATIM copies of V2 — refresh them with
     `bash dev/sync_concierge.sh`; edits here are marked CONCIERGE.
     ═══════════════════════════════════════════════════════════════════ -->
<style>
@import url('https://fonts.googleapis.com/css2?family=Playfair+Display:ital,wght@0,600;0,700;1,600&family=Figtree:wght@400;500;600&display=swap');

/* ═ 1. Brand tokens — V1 parity ═ */
:root{
  --white:#FFFFFF; --black:#000000; --ochre:#B07E09; --ochre-dk:#9a6e08;
  --moss:#737144; --lichen:#B2A5A1; --earth:#49362A; --steam:#7895A4;
  --hair:rgba(0,0,0,.14); --hair-soft:rgba(0,0,0,.08);
  --inverse:#FFFFFF; --veil:rgba(255,255,255,.96); --press:rgba(0,0,0,.05);
  /* status roles — LIGHT, validated 2026-08-23 (all gates pass) */
  --st-now:#B07E09; --st-next:#2E6FA8; --st-late:#B8264C; --st-free:#1C6200;
}
html[data-theme="dark"]{
  --white:#0E100F; --black:#EDE9DC;
  --ochre:#C89632; --ochre-dk:#B07E09;
  --moss:#A3A183; --lichen:#6E6A5E; --earth:#D08B63;
  --hair:rgba(237,233,220,.18); --hair-soft:rgba(237,233,220,.09);
  --inverse:#0E100F; --veil:rgba(14,16,15,.96); --press:rgba(237,233,220,.07);
  /* status roles — DARK, validated 2026-08-23 */
  --st-now:#CE8118; --st-next:#2E86B8; --st-late:#C7506C; --st-free:#267318;
}
*{box-sizing:border-box; margin:0; padding:0}
html{font-size:18px}
body{background:var(--white); color:var(--black);
  font-family:'Figtree',-apple-system,sans-serif; line-height:1.55; min-height:100svh}
h1,h2{font-family:'Playfair Display',Georgia,serif; font-weight:600; line-height:1.15}
button{font:inherit; cursor:pointer}
.rule{width:48px; height:2px; background:var(--ochre); margin:.9rem auto 1.1rem}
.eyebrow{font-size:.72rem; letter-spacing:.32em; text-transform:uppercase;
  color:var(--moss); text-align:center}

/* ═ 2. Chrome — V1 .topbar treatment (Alex, dev round 2 §A1) ═
   Row 1: theme icon LEFT · the real Yampah logo CENTERED · sync chip +
   gear RIGHT. Row 2: the team nav, ONE row, never wrapping on a 1180px
   iPad landscape. The logo is the V1 inline SVG, fill-swapped for dark. */
header#chrome{border-bottom:1px solid var(--hair); background:var(--white)}
header#chrome[hidden]{display:none}
.topbar{display:flex; align-items:center; padding:.5rem 1.1rem; min-height:78px}
.topbar .brandlogo{height:58px; width:auto; display:block; cursor:pointer; flex:0 0 auto}
.ylg{fill:#000000}
html[data-theme="dark"] .ylg{fill:#EDE9DC !important}
.tb-side{flex:1 1 0; min-width:0; display:flex; align-items:center; gap:.45rem}
.tb-side.right{justify-content:flex-end}
.tb-btn{background:none; border:none; color:var(--black); padding:0 .5rem;
  min-width:52px; min-height:52px; display:inline-flex; align-items:center;
  justify-content:center}
.tb-btn:hover{color:var(--ochre)}
.tb-btn:focus-visible{outline:2px solid var(--ochre); outline-offset:2px}
.chip{font-size:.66rem; letter-spacing:.18em; padding:.22rem .5rem;
  border:1px solid var(--hair); border-radius:2px; color:var(--moss);
  white-space:nowrap}
.chip.live{border-color:var(--st-free); color:var(--st-free)}
.chip.stale{border-color:var(--st-late); color:var(--st-late)}
nav{display:flex; flex-wrap:nowrap; justify-content:center; gap:0;
  border-top:1px solid var(--hair-soft); padding:0 .4rem; overflow-x:auto;
  -webkit-overflow-scrolling:touch; scrollbar-width:none}
nav::-webkit-scrollbar{display:none}
nav button{background:none; border:none; padding:.35rem .62rem; min-height:52px;
  font-weight:600; font-size:.76rem; letter-spacing:.09em; color:var(--moss);
  border-bottom:2px solid transparent; white-space:nowrap; flex:0 0 auto}
nav button[aria-pressed="true"]{color:var(--black); border-bottom-color:var(--ochre)}
/* CONCIERGE: the gated tabs stay visible but grey (Alex 2026-09-05) */
nav button.gated{color:var(--lichen); opacity:.55; cursor:default}
nav button.gated:hover{color:var(--lichen)}
/* Group separator (Alex, 2026-08-25): a brand hairline, not a bullet or a
   pipe character — it reads as chrome in both themes and it cannot inherit
   a button's colour. It is a flex item like the buttons, so it never wraps
   and it scrolls with them on a narrow iPad. */
nav .navdiv{flex:0 0 auto; align-self:center; width:1px; height:26px;
  background:var(--hair); margin:0 .55rem}
@media (max-width:820px){ nav button{padding:.35rem .48rem; letter-spacing:.05em; font-size:.72rem}
  nav .navdiv{margin:0 .3rem; height:22px} }
/* DEMO strip — /api/health.demo (dev round 2 §G). Ink stays near-black in
   BOTH themes: white-on-ochre fails contrast at this size in light. */
.demobar{background:var(--ochre); color:#14100A; text-align:center;
  font-size:.68rem; font-weight:700; letter-spacing:.22em; text-transform:uppercase;
  padding:.28rem .6rem; display:block; width:100%; border:none; font-family:inherit;
  line-height:1.4; min-height:34px}
.demobar:hover{background:var(--ochre-dk); color:#FFFFFF}
.demobar:focus-visible{outline:2px solid var(--black); outline-offset:-3px}
.demobar[hidden]{display:none}
/* R11.10 — the top-of-app "call them" banner. LATE-tinted because it is
   the call cue's own family (R9.20 tokens, no new palette); it lives in
   the header so the kiosk's hidden chrome excludes it automatically. */
.cuebar{display:flex; align-items:stretch; border-bottom:1px solid var(--hair);
  background:var(--white)}
.cuebar[hidden]{display:none}
.cb-go{flex:1 1 auto; background:none; border:none; border-left:3px solid var(--st-late);
  color:var(--st-late); font-family:inherit; font-weight:600; font-size:.74rem;
  letter-spacing:.1em; text-transform:uppercase; text-align:left;
  min-height:44px; padding:.45rem .8rem; cursor:pointer}
.cb-go:hover{background:var(--hair-soft)}
.cb-x{background:none; border:none; border-left:1px solid var(--hair-soft);
  color:var(--moss); font-family:inherit; font-size:.9rem; min-height:44px;
  min-width:44px; cursor:pointer}
.cb-x:hover{color:var(--st-late)}
/* R11.6b — the bottom padding RESERVES the fixed footer's strip, so a
   long page (BOOK was the reporter) can never lay its last controls
   under the Report-bug bar. */
main{max-width:1180px; margin:0 auto; padding:1.1rem 1.1rem 3.6rem}
footer{position:fixed; right:.8rem; bottom:.5rem; font-size:.68rem;
  color:var(--lichen); letter-spacing:.06em; background:var(--white);
  padding:.1rem .3rem; display:flex; align-items:center; gap:.7rem;
  z-index:40}  /* R11.6b — above page content, below every overlay (60/80) */
/* dev22 — staff bug reports (ported from V1.07)
   R11.6b — 44px minimum tap target ("hard to hit the button") */
.bugbtn{border:none; background:none; padding:.5rem .4rem; min-height:44px;
  color:var(--moss); font-family:inherit; font-size:.68rem; font-weight:600;
  letter-spacing:.08em; text-transform:uppercase; cursor:pointer;
  text-decoration:underline; text-underline-offset:3px}
.bugbtn:hover{color:var(--ochre)}
/* R14.4 — the manual refresh (Alex 2026-09-05), ochre so it reads as an action */
.refbtn{text-decoration:none; color:var(--ochre)}
.refbtn:disabled{opacity:.55}
.bugovl{position:fixed; inset:0; background:var(--veil); z-index:80; display:none;
  align-items:center; justify-content:center; padding:1.2rem}
.bugovl.show{display:flex}
.bugcard{background:var(--white); border:1px solid var(--hair); border-radius:2px;
  width:100%; max-width:560px; padding:1.6rem 1.4rem}
.bugcard h2{font-family:'Playfair Display',serif; font-size:1.4rem; text-align:center}
.bugcard .sub{color:var(--moss); font-size:.85rem; text-align:center; margin:.4rem 0 1rem}
.bugcard label{display:block; font-size:.7rem; font-weight:600; letter-spacing:.14em;
  text-transform:uppercase; color:var(--moss); margin:.8rem 0 .3rem}
.bugcard textarea{width:100%; min-height:110px; font:inherit; font-size:1rem;
  padding:.7rem .8rem; border:1px solid var(--hair); border-radius:2px;
  background:var(--white); color:var(--black); resize:vertical}
.bugcard .row{display:flex; gap:.7rem; margin-top:1.1rem}
.bugcard .row .btn{flex:1}

/* ═ 3. Screens ═ */
.screen{display:none}
.screen.active{display:block}
.home-hero{text-align:center; padding:3.2rem 1rem 2rem}
.home-hero h1{font-size:clamp(1.9rem,4.5vw,2.8rem)}
.tilegrid{display:grid; grid-template-columns:repeat(auto-fit,minmax(240px,1fr));
  gap:1rem; max-width:760px; margin:0 auto; padding:1rem}
.tile{border:1px solid var(--hair); border-radius:2px; background:none;
  color:var(--black); padding:1.6rem 1.2rem; text-align:center; min-height:120px}
.tile:active{background:var(--press)}
.tile .big{font-family:'Playfair Display',serif; font-size:1.45rem; font-weight:600}
.tile .sub{color:var(--moss); font-size:.85rem; margin-top:.3rem}
.btn{border:none; background:var(--ochre); color:var(--inverse);
  padding:.85rem 1.4rem; min-height:52px; border-radius:2px; font-weight:600;
  letter-spacing:.05em}
.btn:hover{background:var(--ochre-dk)}
.btn-quiet{background:none; border:1px solid var(--hair); color:var(--black)}
input{font-size:1.05rem; padding:.7rem .8rem; border:1px solid var(--hair);
  border-radius:2px; background:var(--white); color:var(--black); width:100%}
.field{max-width:380px; margin:0 auto}
.err{color:var(--st-late); text-align:center; margin-top:.7rem; display:none}
.err.show{display:block}
/* F-H5 — THE SCREEN-LEVEL ERROR BANNER. A screen whose render() throws used
   to be swallowed by the poll's fetch catch: the sync chip sat on SYNCING
   for ever and the screen simply froze mid-paint with no clue anywhere but
   a console nobody has open on an iPad. A frozen screen now SAYS it is
   frozen. It is deliberately loud (the late red) and deliberately not a
   modal — the nav underneath it still works, so the desk can walk away to a
   screen that does paint. */
.screenerr{border:1.5px solid var(--st-late); border-left-width:4px; border-radius:2px;
  color:var(--st-late); background:var(--veil); padding:.7rem .9rem; margin:0 0 1rem;
  font-size:.86rem}
.screenerr[hidden]{display:none}
.screenerr b{display:block; font-size:.68rem; letter-spacing:.2em; text-transform:uppercase;
  margin-bottom:.2rem}
.screenerr .what{color:var(--moss); font-size:.78rem; word-break:break-word}
.placeholder{text-align:center; color:var(--moss); padding:4rem 1rem}
.placeholder .phase{font-family:'Playfair Display',serif; font-size:1.3rem;
  color:var(--black); margin-bottom:.4rem}

/* ═ 4. SHARED status pills + day notes (every screen uses these; the
      FLOOR-only CSS moved into screens/floor.js) ═ */
.stat{font-size:.68rem; letter-spacing:.14em; font-weight:600; padding:.18rem .5rem;
  border-radius:2px; border:1.5px solid; white-space:nowrap}
/* THE FIVE JOURNEY TONES (DEV_ROUND_3 label set). The palette itself is
   UNCHANGED and still measurement-gated — no new hue was invented; the
   four validated status colors are simply re-assigned to the ruled words:
     .next  EXPECTED, quiet          .late  EXPECTED wearing the LATE TINT
     .now   CHECKED IN / IN SERVICE  .fin   FINISHED   .out  CHECKED OUT
   FINISHED is the only FILLED chip in the app, because it is the only
   state that is an instruction: everything they came for is over and they
   are still standing in the building — walk them to the desk. CHECKED OUT
   goes quiet for the mirror-image reason (§B4: a finished thing must never
   be the loudest thing on the page).
   `.done` is NOT a journey tone any more — DONE is a retired word — and
   survives only as the tone of the PAID money chip. */
.stat.now{color:var(--st-now); border-color:var(--st-now)}
.stat.next{color:var(--st-next); border-color:var(--st-next)}
.stat.late{color:var(--st-late); border-color:var(--st-late)}
/* #FFFFFF is LITERAL here, not `--white` / `--inverse`, and deliberately:
   --st-free is a DARK green in BOTH themes (#1C6200 light, #267318 dark),
   so the fill never flips and white text is correct in both (10.0:1 and
   6.4:1). Using --white would paint near-black text on dark green in the
   dark theme at 2.9:1 — a token doing the opposite of its job. */
.stat.fin{color:#FFFFFF; background:var(--st-free); border-color:var(--st-free)}
.stat.out{color:var(--lichen); border-color:var(--hair)}
.stat.done{color:var(--st-free); border-color:var(--st-free)}
.stat.dim{color:var(--lichen); border-color:var(--hair)}
.daynote{color:var(--moss); text-align:center; padding:2.5rem 0}
/* CONCIERGE: the "not here yet" notice for gated V2 screens */
.gatednote{position:fixed; left:50%; bottom:3.4rem; transform:translateX(-50%); z-index:45;
  background:var(--black); color:var(--inverse); font-size:.8rem; letter-spacing:.04em;
  padding:.6rem 1rem; border-radius:2px; max-width:90vw; text-align:center}
.gatednote[hidden]{display:none}
</style>

<header id="chrome" hidden>
  <div class="topbar">
    <div class="tb-side">
      <button type="button" class="tb-btn" id="btnHomeV1" style="font-weight:600; letter-spacing:.06em; white-space:nowrap">‹ Check In</button>
      <button type="button" class="tb-btn" id="btnTheme" aria-label="Light or dark appearance"><svg id="thIconMoon" width="22" height="22" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.7" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="M21 12.8A9 9 0 1 1 11.2 3a7 7 0 0 0 9.8 9.8z"/></svg><svg id="thIconSun" width="22" height="22" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.7" stroke-linecap="round" style="display:none" aria-hidden="true"><circle cx="12" cy="12" r="3.4"/><path d="M12 2.6v2.8M12 18.6v2.8M2.6 12h2.8M18.6 12h2.8M5.2 5.2l2 2M16.8 16.8l2 2M18.8 5.2l-2 2M7.2 16.8l-2 2"/></svg></button>
    </div>
    <svg class="brandlogo" id="brandLogo" role="img" aria-label="Yampah Spa" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 2160 612"><defs><style>.ylg{fill:#000000;}</style></defs><g><path class="ylg" d="m631.64,310.3c0,8.4,3.82,13.18,10.12,15.85v.38h-49.47v-.38c6.3-2.67,10.12-7.45,10.12-15.85v-30.18l-41.45-72.78c-4.2-7.26-10.32-11.46-16.62-14.13v-.38h51.76v.38c-6.11,3.05-7.26,7.83-2.67,16.23l23.68,43.18,23.69-43.18c4.59-8.4,3.44-13.18-2.68-16.23v-.38h51.58v.38c-6.3,2.68-12.42,6.88-16.62,14.13l-41.65,72.78.19,30.18Z"/><path class="ylg" d="m842.17,326.15v.38h-51v-.38c6.3-2.67,8.4-7.06,5.54-15.09l-5.35-14.9h-54.25l-5.35,14.9c-2.86,8.02-.76,12.42,5.54,15.09v.38h-50.62v-.38c6.3-2.67,11.84-7.06,14.9-14.9l39.16-103.15c3.05-7.83.95-12.23-5.35-14.9v-.38h58.07v.38c-6.31,2.68-8.41,7.07-5.35,14.9l39.16,103.15c3.05,7.83,8.59,12.23,14.9,14.9Zm-59.98-55.39l-17.96-50.24-17.96,50.24h35.91Z"/><path class="ylg" 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    <div class="tb-side right">
      <span class="chip" id="sync">—</span>
      <!-- CONCIERGE: no gear — the device key is managed by the check-in page's ⚙ -->
    </div>
  </div>
  <nav id="nav"></nav>
  <!-- The DEMO strip is a DOOR (Alex, DEV_ROUND_3 ruling 5): "lets just keep
       a log of all the orders processed and we will make sure they refunded."
       Tapping it opens the test-order ledger (screens/tender.js). -->
  <button type="button" class="demobar" id="demoBar" hidden
    onclick="window.V2 && V2.ledgerOverlay && V2.ledgerOverlay()">DEMO — orders are test orders · tap for the ledger</button>
  <!-- R11.10 — "a banner… at the top if somebody hasn't checked in for
       their service within 10 minutes of the start… look at this or
       call?" Computed off the board through the ONE R9.20 cue helper;
       cave-only parties exempt by Alex's own words. -->
  <div class="cuebar" id="cueBar" hidden>
    <button type="button" class="cb-go" id="cueGo"></button>
    <button type="button" class="cb-x" id="cueX" aria-label="Dismiss">✕</button>
  </div>
</header>

<main>
  <!-- F-H5: a screen whose render() throws says so here, in the content
       column, above whatever half-drawn markup it left behind. -->
  <div class="screenerr" id="screenErr" hidden role="alert"></div>

  <!-- CONCIERGE: welcome + gate screens removed — the key comes from the check-in page -->

  <!-- FLOOR builds its own sub-tabs inside #view-floor (screens/floor.js) -->
  <section class="screen" id="scr-floor"><div id="view-floor"><div class="placeholder"><div class="phase">FLOOR</div>Loading…</div></div></section>

  <!-- CONCIERGE: DESK · BOOK · RETAIL · GIFT CARDS · CHECK IN · CHECK OUT are
       gated until V2 goes live — show() answers with the notice below. -->
  <div class="gatednote" id="gatedNote" hidden role="status"></div>
</main>

<!-- dev22: bug-report dialog — the snapshot is captured BEFORE this opens -->
<div class="bugovl" id="bugOvl">
  <div class="bugcard">
    <div id="bugForm">
      <h2>Report a problem</h2>
      <p class="sub">A snapshot of this screen was captured automatically. Add a quick note.</p>
      <label for="bugNote">What went wrong?</label>
      <textarea id="bugNote"></textarea>
      <label for="bugName">Your name (optional)</label>
      <input id="bugName" autocomplete="off">
      <div class="err" id="bugErr"></div>
      <div class="row">
        <button type="button" class="btn btn-quiet" id="bugCancel">Cancel</button>
        <button type="button" class="btn" id="bugSend">Send report</button>
      </div>
    </div>
    <div id="bugDone" style="display:none">
      <h2>Thank you</h2>
      <p class="sub">The report is on its way to Alex.</p>
    </div>
  </div>
</div>

<footer><span id="foot"></span><button type="button" class="bugbtn refbtn" id="btnRefresh" title="Reload the board and this screen">↻ Refresh</button><button type="button" class="bugbtn" id="btnBug">Report bug</button></footer>

<script>
'use strict';
const VERSION = 'V1.14';   /* CONCIERGE: bump with the check-in page */
const $ = id => document.getElementById(id);
/* CONCIERGE: same origin as the check-in page, so its device key and theme
   are read directly — nothing to enter twice. */
const LS = { key:'yampah_v6_access_key', theme:'yampah_v6_theme', device:'yampah_v6_device', screen:'v2_screen' };

/* ── S2 #21 — ONE GUARDED DOOR TO localStorage ──────────────────────────
   Reading `localStorage` is not safe at the top of a document. Safari in
   private mode, an MDM-managed iPad, and a cross-site storage block all
   make the very FIRST property access throw a SecurityError — and this
   script is the first thing the page runs, so that throw took the entire
   app down to a white screen before a single pixel was drawn. Nothing
   below touches `localStorage` directly any more: `store` degrades to an
   in-memory map, which means the app still runs and merely forgets the
   access key between reloads. Losing persistence is a nuisance; losing the
   whole front desk is an outage. */
const memStore = Object.create(null);
const store = {
  get(k){
    try { const v = window.localStorage.getItem(k); if (v !== null) return v; }
    catch(e){ /* storage is unavailable — fall through to memory */ }
    return memStore[k];
  },
  set(k, v){
    memStore[k] = String(v);
    try { window.localStorage.setItem(k, v); } catch(e){ /* memory only */ }
  },
  remove(k){
    delete memStore[k];
    try { window.localStorage.removeItem(k); } catch(e){ /* nothing to clear */ }
  },
};

if (!store.get(LS.device)) store.set(LS.device, 'dev-' + Math.random().toString(36).slice(2,10));

function applyTheme(t){
  document.documentElement.dataset.theme = t;
  store.set(LS.theme, t);
  const dark = t === 'dark';
  $('thIconMoon').style.display = dark ? 'none' : '';
  $('thIconSun').style.display  = dark ? '' : 'none';
}
applyTheme(store.get(LS.theme) || 'light');
$('btnTheme').onclick = () => applyTheme(document.documentElement.dataset.theme === 'dark' ? 'light' : 'dark');
$('btnHomeV1').onclick = () => { location.href = '/'; };   /* CONCIERGE: back to check-in */
$('brandLogo').onclick = () => show('floor');

/* ── screens + nav ── */
/* NAV ORDER + GROUPING (Alex, 2026-08-25 iPad round):
     DESK · FLOOR │ BOOK · RETAIL · GIFT CARDS │ CHECK IN · CHECK OUT
   "so its setup for what you are doing" — the two standing views of the
   house first, then the three things you sell, then the two ends of a
   guest's visit. DESK keeps its name for now (his call). The groups are
   the ORDER of the nav; TEAM (membership, screen ids) is derived from
   them so the two can never disagree. */
const NAV_GROUPS = [['desk','floor'], ['book','retail','giftcards'], ['checkin','checkout']];
const TEAM = NAV_GROUPS.reduce((a, g) => a.concat(g), []);
const LABEL = { floor:'FLOOR', desk:'DESK', book:'BOOK', checkin:'CHECK IN',
  retail:'RETAIL', giftcards:'GIFT CARDS', checkout:'CHECK OUT' };
const LIVE = ['floor'];   /* CONCIERGE: the only screen this build carries */
const SCREENS = LIVE.slice();
let apiVersion = '';
/* Which screen is on. The welcome hero carries `active` in the markup, so
   that is where we start; every later transition goes through show(). */
let current = 'welcome';
/* CONCIERGE: a screen this lite build does not carry (a greyed tab, DESK
   from a name tap, BOOK/RETAIL from an upsell card) gets a notice, not a
   blank page. */
let gatedTimer = null;
function gatedNotice(name){
  const el = $('gatedNote'); if (!el) return;
  const word = ({desk:'DESK', book:'BOOK', retail:'RETAIL', giftcards:'GIFT CARDS',
    checkin:'CHECK IN', checkout:'CHECK OUT'})[name] || String(name).toUpperCase();
  el.textContent = word + ' is not open yet — Concierge carries the FLOOR only for now.';
  el.hidden = false; clearTimeout(gatedTimer); gatedTimer = setTimeout(() => { el.hidden = true; }, 3200);
}
function show(name){
  if (!LIVE.includes(name)){ gatedNotice(name); return; }
  /* THE leave() HOOK. registerScreen has always stored whatever object a
     screen hands it, so a screen could already declare leave() — nothing
     ever CALLED it. A screen that is no longer on screen must be able to
     park what it started: a poll, a countdown, a half-finished drag, a
     terminal it is waiting on. It is called before the swap, wrapped,
     because a broken outgoing screen must never be able to trap the desk
     on it. */
  if (current && current !== name){
    const out = window.V2?.screens?.[current];
    if (out && typeof out.leave === 'function'){
      try { out.leave(name); }
      catch(err){ console.error('[V2] ' + current + '.leave() failed', err); }
    }
  }
  current = name;
  // R6.8 (dev26): a refresh returns to the page you were on — the last
  // TEAM screen is remembered per device and restored at boot.
  if (TEAM.includes(name)) store.set(LS.screen, name);
  for (const s of SCREENS){ const el = $('scr-'+s); if (el) el.classList.toggle('active', s===name); }
  // guest-facing check-in kiosk hides staff chrome (S1b)
  $('chrome').hidden = !TEAM.includes(name) || name === 'checkin' && window.V2?.kioskMode;
  for (const b of document.querySelectorAll('#nav button'))
    b.setAttribute('aria-pressed', b.dataset.s === name);
  clearScreenError();
  if (name === 'floor') pollNow();
  paintScreen(name, 'enter');
}
const nav = $('nav');
NAV_GROUPS.forEach((group, gi) => {
  if (gi){
    const d = document.createElement('span');
    d.className = 'navdiv'; d.setAttribute('aria-hidden','true');
    nav.appendChild(d);
  }
  for (const s of group){
    const b = document.createElement('button');
    b.textContent = LABEL[s]; b.dataset.s = s; b.onclick = () => show(s);
    if (!LIVE.includes(s)){ b.classList.add('gated'); b.setAttribute('aria-disabled', 'true'); }   /* CONCIERGE */
    nav.appendChild(b);
  }
});

/* ── api ── */
/* dev22: ring buffers riding along with bug reports — recent JS errors and
   API calls. Path + status only; never bodies, never keys. */
const ERRLOG = [], APILOG = [];
const logErr = (m, src) => { ERRLOG.push({ t:Date.now(), m:String(m||'').slice(0,300), src:String(src||'').slice(0,120) }); if (ERRLOG.length > 10) ERRLOG.shift(); };
window.addEventListener('error', e => logErr(e.message, (e.filename||'') + ':' + (e.lineno||0)));
window.addEventListener('unhandledrejection', e => logErr('unhandled: ' + (e.reason && e.reason.message || e.reason), ''));
const logApi = (method, path, status) => {
  if (String(path).indexOf('/api/bug') === 0) return;   // reports don't log themselves
  APILOG.push({ t:Date.now(), method:method||'GET', path:String(path).slice(0,120), status });
  if (APILOG.length > 12) APILOG.shift();
};

/* CONCIERGE — THE PERMISSION STEP. One GET to this site's own /foh/session
   with the V1 device key answers with the FOH site's base URL + access key
   (both held in this site's env vars); every board call then goes straight
   to the FOH site, so there is ONE backend and no relay per poll. A device
   without a valid key is sent back to the check-in page, whose ⚙ owns keys. */
let FOH = { base: '', key: '' };
const fohReady = (async () => {
  let r;
  try { r = await fetch('/foh/session', { headers: { 'X-Access-Code': store.get(LS.key) || '' } }); }
  catch(e){ throw new Error('network'); }
  if (r.status === 401){ location.href = '/'; throw new Error('access'); }
  const j = await r.json().catch(() => ({}));
  if (!j.ok || !j.base || !j.key) throw new Error(j.message || 'Concierge is not configured on this site.');
  FOH = { base: j.base, key: j.key };
})();
fohReady.catch(err => {
  if (String(err && err.message) === 'access') return;
  syncChip('stale');
  const el = $('screenErr');
  if (el){ el.innerHTML = '<b>Concierge could not start</b>' + esc(err && err.message || err) +
    '<span class="what">Go back to Check In and try again; if it persists, report it.</span>'; el.hidden = false; }
});
async function api(path, opts={}){
  let res;
  try {
    await fohReady;                                     /* CONCIERGE: the FOH site, directly */
    res = await fetch(FOH.base + path, { ...opts, headers: {
      'X-Access-Code': FOH.key,
      'X-Device-Id': store.get(LS.device) || '',
      ...(opts.body ? {'Content-Type':'application/json'} : {}), ...(opts.headers||{}) }});
  } catch(e){ logApi(opts.method, path, 'network-fail'); throw e; }
  logApi(opts.method, path, res.status);
  const data = await res.json().catch(() => ({}));
  if (res.status === 401){   /* CONCIERGE: the FOH key this site holds was rejected upstream */
    syncChip('stale'); throw new Error('access'); }
  return data;
}

/* ── demo strip ── read /api/health defensively: the flag is added
   server-side this round, so an older API simply leaves the strip off. */
async function readHealth(){
  try {
    const h = await (await fetch('/api/health')).json();
    $('demoBar').hidden = h?.demo !== true;
  } catch(e){ $('demoBar').hidden = true; }
}
/* CONCIERGE: readHealth() not called — the FOH site's DEMO strip is about sales, not the floor. */

/* ── F-H5 · PAINTING IS NOT FETCHING ─────────────────────────────────────
   A screen render() that threw used to land in pollNow's fetch catch. The
   consequences were both wrong: the sync chip said SYNCING (or STALE) about
   a fetch that had in fact SUCCEEDED, and the screen froze half-drawn with
   nothing on it to say so. Painting therefore gets its own try, its own
   console.error and its own banner, and the sync chip is left to describe
   exactly one thing — whether the board came down the wire. */
function showScreenError(name, err){
  const el = $('screenErr');
  if (!el) return;
  const msg = (err && (err.message || err.toString())) || 'unknown error';
  el.innerHTML = '<b>' + esc(name.toUpperCase()) + ' could not finish drawing</b>' +
    'The data arrived; this screen threw while rendering it, so what you see below ' +
    'may be incomplete or stale. Switch tabs and back to retry.' +
    '<span class="what">' + esc(msg) + '</span>';
  el.hidden = false;
}
function clearScreenError(){ const el = $('screenErr'); if (el){ el.hidden = true; el.textContent = ''; } }
/* Call a screen's enter()/render() without letting it take the shell down. */
function paintScreen(name, hook){
  const mod = window.V2?.screens?.[name];
  const fn = mod && mod[hook];
  if (typeof fn !== 'function') return true;
  try { fn.call(mod); clearScreenError(); return true; }
  catch(err){
    console.error('[V2] ' + name + '.' + hook + '() threw', err);
    showScreenError(name, err);
    return false;
  }
}

/* ── polling ── */
let board = null, overlay = { escorts:{}, acks:[], notes:{} }, lastOk = 0;
/* L9 — BACK OFF WHEN THE WIRE IS DOWN. A dead network (or a function cold-
   starting behind a 502) used to be hammered every 15 seconds for as long
   as FLOOR was on screen. Consecutive failures double the gap up to a
   minute; ONE success puts it straight back to 15s, because the moment the
   board is reachable again the floor wants it at full rate. */
const POLL_MS = 15000, POLL_MAX_MS = 60000;
let pollFails = 0, pollTimer = null;
function pollDelay(){ return Math.min(POLL_MAX_MS, POLL_MS * Math.pow(2, pollFails)); }
/* R11.11c — the board tag: we tell the server which board we already hold;
   a matching tag comes back as a tiny {unchanged:true} and we keep what we
   have. Time-based display (late minutes, NOW lines) is recomputed on
   every render from the clock, so a held board stays honest. */
let boardTag = null;
/* 2026-09-04 — STALE WHILE REVALIDATE (server side: api.mjs · THE FRESHNESS
   CONTRACT). GET /api/board no longer pulls Trybe inside the request; it
   serves what it holds in ~0.5s and tells us what is out of date. We do the
   expensive half in a SEPARATE call and re-poll the instant it lands, so a
   change shows up within a couple of seconds instead of waiting out a full
   15s cycle — and the paint is never the thing that stalls.
   Rules, all of them load-bearing:
     · ONE revalidate in flight, ever (revalidating), and at most one per
       poll cycle — the re-poll it triggers cannot start another;
     · never from a hidden tab (R11.11: a docked iPad polls nothing);
     · `skipped:'claimed'` means another device is doing the work — wait ~3s
       and poll once rather than racing it;
     · a failure is silent here: the next poll cycle carries the flags again,
       and pollFails/back-off still governs the wire. */
let revalidating = false, revalTimer = null;
async function maybeRevalidate(r){
  const rv = r && r.revalidate;
  if (!rv || !(rv.board || rv.stages)) return;
  if (revalidating || document.hidden) return;
  revalidating = true;
  try {
    const rr = await api('/api/board/revalidate', {
      method: 'POST', body: JSON.stringify({ board: !!rv.board, stages: !!rv.stages }) });
    if (document.hidden) return;
    if (rr && rr.skipped === 'claimed'){
      clearTimeout(revalTimer);
      revalTimer = setTimeout(() => { if (!document.hidden) pollNow(); }, 3000);
    } else if (rr && (rr.refreshed || rr.swept !== null && rr.swept !== undefined)){
      await pollNow();                       // its own maybeRevalidate is a no-op
    }
  } catch(e){ /* the next cycle asks again */ }
  finally { revalidating = false; }
}
async function pollNow(){
  let ok = false, r = null;
  try {
    r = await api('/api/board', { headers: { 'X-Board-Tag': boardTag || '' } });
    ok = !!(r && r.ok);
    if (ok){
      if (!r.unchanged){ board = r.board; overlay = r.overlay; }
      boardTag = r.tag || null;
      lastOk = Date.now(); apiVersion = r.version || '';
    }
    // the CHIP is about the FETCH, and nothing else
    syncChip(ok ? (r.age_s > 90 ? 'stale' : 'live') : 'stale');
  } catch(e){ syncChip('stale'); }
  pollFails = ok ? 0 : pollFails + 1;
  if (ok) paintScreen('floor', 'render');    // its own try — see F-H5 above
  if (ok) updateCueBanner();                 // R11.10 — same try discipline below
  stampFoot();
  if (ok) await maybeRevalidate(r);
}
/* R11.10 — the banner needs the board on EVERY team screen, so the loop
   no longer skips polls off the floor: FLOOR keeps its 15s cadence, any
   other screen refreshes once the data is older than CUE_POLL_MS. The
   server side is snapshot-cached + single-flight, so the slow off-floor
   cadence costs Trybe nothing new. */
const CUE_POLL_MS = 120000;   // R11.11c: the 10-min cue window tolerates 2 min easily
function pollLoop(){
  clearTimeout(pollTimer);
  pollTimer = setTimeout(async () => {
    // R11.11 — a hidden tab polls NOTHING: an iPad left open on the dock
    // overnight must not keep the database awake. visibilitychange below
    // resumes the cadence the moment the app is looked at again.
    const onFloor = $('scr-floor').classList.contains('active');
    if (!document.hidden && (onFloor || Date.now() - lastOk > CUE_POLL_MS)) await pollNow();
    pollLoop();
  }, pollDelay());
}
pollLoop();
document.addEventListener('visibilitychange', () => {
  // a deliberate return to the app resets the cadence — FLOOR immediately,
  // any other screen when the data has aged past the banner window (R11.11)
  if (!document.hidden && ($('scr-floor').classList.contains('active')
      || Date.now() - lastOk > CUE_POLL_MS)){
    pollNow().then(pollLoop);
  }
});
/* R11.10 — the top-of-app cue banner. One rule, no new vocabulary: a
   party wears it exactly when the R9.20 call cue fires (nobody checked
   in, start ≤10 min out or gone by, stale after 120), computed through
   the ONE shared helper floor.js publishes as V2.callCue. Cave-only
   parties are exempt (Alex: "not relevant for Cave only appointments…
   but for services like massage, wraps, scrubs and even mineral baths").
   Dismiss remembers the exact party SET — a new flagged party brings the
   banner back. The banner must never break the shell: everything is
   guarded, and a missing callCue (older floor.js) is a silent no-op. */
/* R14.4 (2026-09-05, Alex: "a refresh button … as well as some automatic
   process") — ONE hard-refresh path for every team screen: drop the held
   board tag, ask the server to revalidate board + stages, re-poll, then
   re-ENTER the current screen so screens holding their own data (DESK,
   CHECK OUT, BOOK) rebuild too. The footer button calls that. The idle
   timer is gentler: a team screen nobody has touched for IDLE_REFRESH_MS
   gets a fresh board + an in-place render() only — it never re-enters,
   so an order page left open on DESK keeps its place. FLOOR already
   repaints every poll; this catches the screens that did not. */
const IDLE_REFRESH_MS = 5 * 60000;
let lastTouch = Date.now(), lastAutoRefresh = Date.now(), refreshing = false;
['pointerdown', 'keydown', 'touchstart'].forEach(ev =>
  document.addEventListener(ev, () => { lastTouch = Date.now(); }, { passive: true, capture: true }));
async function hardRefresh(mode){
  if (refreshing) return;
  refreshing = true;
  const b = $('btnRefresh'); if (b && mode === 'tap'){ b.disabled = true; b.textContent = '↻ Refreshing…'; }
  try {
    boardTag = null;
    try { await api('/api/board/revalidate', { method: 'POST', body: JSON.stringify({ board: true, stages: true }) }); }
    catch(e){ /* the poll below still serves what the server holds */ }
    await pollNow();
    paintScreen(current, mode === 'tap' ? 'enter' : 'render');
  } catch(err){ console.error('[V2] refresh failed', err); }
  finally {
    refreshing = false; lastAutoRefresh = Date.now();
    if (b){ b.disabled = false; b.textContent = '↻ Refresh'; }
  }
}
if ($('btnRefresh')) $('btnRefresh').addEventListener('click', () => hardRefresh('tap'));
setInterval(() => {
  if (document.hidden || refreshing || !TEAM.includes(current)) return;
  if (Date.now() - lastTouch >= IDLE_REFRESH_MS && Date.now() - lastAutoRefresh >= IDLE_REFRESH_MS) hardRefresh('idle');
}, 30000);

let cueDismissKey = null;
function updateCueBanner(){
  const bar = $('cueBar'); if (!bar) return;
  try {
    const cc = window.V2 && window.V2.callCue;
    const entries = (board && board.entries) || [];
    if (!cc || !entries.length){ bar.hidden = true; return; }
    const byOrder = new Map();
    for (const e of entries){
      if (e.cancelled) continue;
      const k = e.order_id || e.booking_id;
      if (!byOrder.has(k)) byOrder.set(k, []);
      byOrder.get(k).push(e);
    }
    const flagged = [];
    for (const [k, list] of byOrder){
      if (list.every(e => e.family === 'vapor_cave')) continue;   // exempt
      const c = cc(list, Date.now());
      if (c && c.cue) flagged.push(k);
    }
    if (!flagged.length){ bar.hidden = true; cueDismissKey = null; return; }
    const key = flagged.slice().sort().join('|');
    if (key === cueDismissKey){ bar.hidden = true; return; }
    $('cueGo').textContent = (flagged.length === 1 ? '1 party' : flagged.length + ' parties')
      + ' not checked in — starting soon · look or call';
    bar.dataset.key = key;
    bar.dataset.first = flagged[0];   // R14.5 — the tap goes to THIS party
    bar.hidden = false;
  } catch(err){ bar.hidden = true; console.error('[V2] cue banner failed', err); }
}
/* R14.5 (Alex 2026-09-05): the alert tap lands ON the party — FLOOR, Up Next
   TIMELINE, that row scrolled into view and lit for a moment. An older
   floor.js without revealParty just opens FLOOR as before. */
$('cueGo').addEventListener('click', () => {
  const oid = ($('cueBar').dataset.first || '');
  show('floor');
  const fl = window.V2 && window.V2.floor;
  if (oid && fl && typeof fl.revealParty === 'function'){
    try { fl.revealParty(oid); } catch(err){ console.error('[V2] revealParty failed', err); }
  }
});
$('cueX').addEventListener('click', () => {
  const bar = $('cueBar');
  cueDismissKey = bar.dataset.key || null;
  bar.hidden = true;
});

function syncChip(state){
  const c = $('sync');
  c.className = 'chip ' + (state === 'live' ? 'live' : 'stale');
  c.textContent = state === 'live' ? 'LIVE' : (Date.now() - lastOk > 90000 ? 'STALE' : 'SYNCING');
}

/* ── helpers ── */
/* THE ESCAPER. `'` and `` ` `` are in the set deliberately: every screen in
   this app builds markup by concatenation, and single-quoted and template-
   literal attribute values are both real in that markup (FLOOR's inline
   onclick handlers were the case that found this). An escaper that covers
   only double quotes is an escaper that is correct only by convention. */
function esc(s){ return String(s??'').replace(/[&<>"'`]/g,
  c => ({'&':'&amp;','<':'&lt;','>':'&gt;','"':'&quot;',"'":'&#39;','`':'&#96;'}[c])); }
function hhmm(iso){ if (!iso) return '—';
  const [h,m] = iso.slice(11,16).split(':').map(Number);
  return ((h%12)||12) + ':' + String(m).padStart(2,'0') + (h<12?' AM':' PM'); }
function tmin(iso){ const [h,m] = iso.slice(11,16).split(':').map(Number); return h*60+m; }
function fmtMin(m){ const h = Math.floor(m/60);
  return ((h%12)||12) + ':' + String(m%60).padStart(2,'0') + (h<12?' AM':' PM'); }
// Short service names by mapping (FOH pattern): strip marketing tails,
// keep operational qualifiers; never invent.
function shortName(n){
  if (!n) return '';
  let s = n.replace(/\s*-\s*(any|female|male) therapist.*$/i, (m) => {
    const q = m.match(/female|male/i); return q ? ' · ' + q[0].toLowerCase() : ''; });
  s = s.replace(/^Package:\s*/i, '');                    // slats: drop "Package: "
  s = s.replace(/\s*\((?:any|female|male)\s+therapist\)\s*/i, ' ');   // "(Female Therapist)" tail
  s = s.replace(/\s*\((\d+)\s*Minutes?\)/i, ' · $1m');   // "(60 Minutes)" → "· 60m"
  s = s.replace(/(\d+)\s*Minutes?\s*/i, '$1m ');         // "50 Minutes Full" → "50m Full" (was "50m s Full")
  s = s.replace(/Full Body Massage/i, 'Massage')
       .replace(/Back, Neck & Shoulder Massage/i, 'BNS Massage');
  return s.trim();
}
// §A4 (Alex, dev round 2): FLOOR shows First + Last-initial — duplicate
// first names are real here. CHECK OUT deliberately keeps FULL names.
function shortGuest(n){
  const s = String(n ?? '').trim();
  if (!s) return '';
  const parts = s.split(/\s+/);
  if (parts.length === 1) return parts[0];
  const last = parts[parts.length - 1];
  return parts[0] + ' ' + last[0].toUpperCase() + '.';
}

/* ═ THE JOURNEY LADDER (Alex's DEV_ROUND_3 label set — app-wide) ═
   THE LADDER LIVES IN status_vocab.js — the ONE copy, shared verbatim
   with the Netlify functions. This wrapper only delegates, so the shell
   keeps publishing V2.statusWord while the browser and the server can
   never again disagree about what a status is (dev13; the three-copy /
   two-shape era put "[object Object]" on Alex's iPad, 2026-08-25).

   THE CONTRACT: statusWord(x, nowMs?) accepts a booking line, a board
   entry, a party row (anything with services[] — aggregated), or a bare
   array of lines, and ALWAYS returns
     { word, cls, tone, late_min, ended, no_show_suspected,
       soon, on_site, checked_in }
   — .word is the only thing a screen prints, .cls the only styling key.
   THE FIVE WORDS, and there is no sixth:
     EXPECTED · CHECKED IN · IN SERVICE · FINISHED · CHECKED OUT
   LATE is a red TINT on EXPECTED (cls 'late' + late_min), never a stage.
   `soon` is what NEXT used to be; `ended` / `no_show_suspected` are §B1's
   quiet markers. None of the four is a word a screen may print as status.

   status_vocab.js is an ES module (deferred), so it lands after this
   inline script — the delegation is resolved at CALL time, and nothing
   calls it before the first render. If the module ever failed to load,
   this throws loudly rather than inventing a silent fallback ladder:
   a silent `|| fallback` is exactly what hid the last shape bug. */
function statusWord(x, nowMs){ return window.YampahStatus.statusWord(x, nowMs); }

async function act(action, booking_id){
  const e = (board?.entries || []).find(x => x.booking_id === booking_id) || {};
  if (action === 'escort_tap'){ e.escorted = true; e.escort_ts = new Date().toISOString(); overlay.escorts[booking_id] = e.escort_ts; }
  if (action === 'escort_undo'){ e.escorted = false; e.escort_ts = null; delete overlay.escorts[booking_id]; }
  paintScreen('floor', 'render');
  try {
    const r = await api('/api/action', { method:'POST', body: JSON.stringify({
      action, booking_id, order_id: e.order_id, order_ref: e.order_ref,
      guest_name: (e.guests||[])[0] || null }) });
    if (r.ok) { overlay = r.overlay; pollNow(); }
  } catch(err){ pollNow(); }
}

function stampFoot(){
  $('foot').textContent = 'Yampah · Concierge ' + VERSION + (apiVersion ? ' · floor ' + apiVersion : '');
}
stampFoot();

/* ═ bug reports (dev22; ported from V1.07) ═
   Snapshot = the live DOM at tap time with every <script> stripped — a DEAD
   pixel-faithful page (styles are all inline/injected <style> nodes), never
   a re-booting app. Typed input values are persisted into attributes first
   (passwords excluded) so form state survives serialization. */
let bugSnapshot = '', bugLastSent = 0;
function captureSnapshot(){
  try {
    document.querySelectorAll('input, textarea').forEach(el => {
      try {
        if (el.type === 'password') return;               // the gate key never rides
        if (el.tagName === 'TEXTAREA'){ if (el.value !== el.textContent) el.textContent = el.value; }
        else el.setAttribute('value', el.value);
      } catch(e){ /* one stubborn field never blocks the capture */ }
    });
    return ('<!doctype html>\n' + document.documentElement.outerHTML)
      .replace(/<script\b[\s\S]*?<\/script>/gi, '<!-- script removed from snapshot -->');
  } catch(e){ return ''; }
}
function bugErrShow(msg){ const el = $('bugErr'); el.textContent = msg; el.classList.add('show'); }
function openBugReport(){
  bugSnapshot = captureSnapshot();
  $('bugNote').value = ''; $('bugName').value = '';
  $('bugErr').textContent = ''; $('bugErr').classList.remove('show');
  $('bugForm').style.display = ''; $('bugDone').style.display = 'none';
  const sb = $('bugSend'); sb.disabled = false; sb.textContent = 'Send report';
  $('bugOvl').classList.add('show');
  $('bugNote').focus();
}
function closeBugReport(){ $('bugOvl').classList.remove('show'); bugSnapshot = ''; }
async function sendBugReport(){
  $('bugErr').classList.remove('show');
  const note = $('bugNote').value.trim();
  if (!note){ bugErrShow('Add a quick note first — what looked wrong?'); return; }
  if (Date.now() - bugLastSent < 30000){   // R14.7 (Alex): 60 s → 30 s, back-to-back notes
    bugErrShow('A report was just sent from this device — give it thirty seconds.');
    return;
  }
  const sb = $('bugSend'); sb.disabled = true; sb.textContent = 'Sending…';
  let r;
  try {
    r = await api('/api/bug', { method:'POST', body: JSON.stringify({
      note, name: $('bugName').value.trim(),
      meta: {
        version: VERSION, api_version: apiVersion || null,
        screen: current, demo: $('demoBar').hidden ? '' : 'demo',
        theme: document.documentElement.dataset.theme || 'light',
        viewport: window.innerWidth + 'x' + window.innerHeight + ' @' + (window.devicePixelRatio || 1) + 'x',
        ua: navigator.userAgent, ts: new Date().toISOString(),
      },
      errors: ERRLOG.slice(-10), api_log: APILOG.slice(-12), snapshot: bugSnapshot,
    })});
  } catch(e){
    if (String(e && e.message) === 'access'){ closeBugReport(); return; }
    bugErrShow('Could not reach the service — try again.');
    sb.disabled = false; sb.textContent = 'Send report';
    return;
  }
  if (!r || !r.ok){
    bugErrShow((r && r.message) || 'The report could not be sent — try again.');
    sb.disabled = false; sb.textContent = 'Send report';
    return;
  }
  bugLastSent = Date.now();
  $('bugForm').style.display = 'none'; $('bugDone').style.display = '';
  setTimeout(closeBugReport, 2500);
}
$('btnBug').onclick = openBugReport;
$('bugCancel').onclick = closeBugReport;
$('bugSend').onclick = sendBugReport;

/* ═ Screen-module registry (P3–P6 contract) ═
   Each screens/<name>.js file calls V2.registerScreen('<name>', {
     enter(){...}   // called every time the screen is shown; renders into
                    // document.getElementById('view-<name>')
     render(){...}  // OPTIONAL: re-render in place (the board poll calls
                    // floor.render() every 15s)
   }) and may inject its own <style> via V2.addCSS('...').
   Shared helpers are exposed here — screens use these, never duplicates.
   Board polling, the escort overlay and act() stay in the SHELL because
   FLOOR, DESK and CHECK OUT all read them. */
window.V2 = {
  screens: {},
  kioskMode: false,      // checkin module may set true for guest-facing flow
  /* A screen module is { enter, render?, leave? }:
       enter()      the tab was opened — build and paint into #view-<name>
       render()     OPTIONAL — repaint in place (the 15s board poll calls
                    floor.render())
       leave(next)  OPTIONAL — the tab is being left. Park timers, cancel a
                    drag, drop a subscription. Called by show() BEFORE the
                    swap, and wrapped: a throw here cannot trap the desk. */
  registerScreen(name, mod){ this.screens[name] = mod; },
  addCSS(css){ const s = document.createElement('style'); s.textContent = css; document.head.appendChild(s); },
  api, esc, hhmm, tmin, fmtMin, shortName, shortGuest, statusWord, show, act,
  getBoard: () => board, getOverlay: () => overlay,
  device: () => store.get(LS.device),
  /* THE TEAM TAB LIST, published so screens stop hard-coding it. Derived
     from NAV_GROUPS via TEAM — the same single source the nav itself is
     built from, so a tab can never exist in one list and not the other. A
     COPY, so a screen reading it cannot reorder the nav by accident. */
  teamScreens: TEAM.slice(),
  currentScreen: () => current,
};

/* R6.17 (dev26): the Welcome (guest/team) landing is RETIRED — the app
   boots straight into team access (Alex: "checkin flow lives in there";
   the guest check-in flow is the CHECK IN tab). No key → the gate; key →
   the last TEAM screen this device was on (R6.8), floor by default. Runs
   LAST in this script so every const/function above exists; the screen
   modules load after (deferred) and paintScreen tolerates their absence —
   each screen's enter() fires normally on the first show() after load,
   and FLOOR paints from its own first poll. The scr-welcome markup stays
   dormant rather than deleted (kiosk-era reference). */
(function bootScreen(){
  if (!store.get(LS.key)){ location.href = '/'; return; }   /* CONCIERGE: set the key on the check-in page (⚙) */
  show('floor');
  /* The deferred screen modules have not registered yet, so that show()
     painted only the shell. Deferred scripts run before DOMContentLoaded,
     so ONE re-paint there fires the restored screen's real enter(). */
  document.addEventListener('DOMContentLoaded',
    () => paintScreen(current, 'enter'), { once: true });
})();
</script>
<!-- THE STATUS VOCABULARY — the one §A.3 ladder, shared byte-for-byte with
     the Netlify functions (deskdata_core.mjs imports this same file). Loaded
     as a module so the server can import it; it publishes window.YampahStatus,
     which V2.statusWord above delegates to at call time. Module scripts and
     defer scripts share one in-order queue, so it runs before the screens. -->
<script type="module" src="status_vocab.js"></script>
<script type="module" src="service_vocab.js"></script>
<script src="screens/floor.js" defer></script>
<!-- THE SHARED TENDER PANEL — before retail.js, which mounts it. GIFT CARDS
     and CHECK OUT consume the same component; it is not a retail file. -->